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50,000 Riverside County Families to Receive New Electronic Transfer Benefit Cards

For immediate publication

March 11, 2022

Contact: Angela Maria Naso
Public Information Specialist
anaso@rivco.org
951-660-1925

50,000 Riverside County Families to Receive New Electronic Transfer Benefit Cards
Code-protected cards aim to curtail online theft in state’s biggest anti-hunger program.

RIVERSIDE COUNTY, Calif.— State officials have begun sending new Electronic Benefits Transfer (EBT) cards to households that participate in CalFresh and CalWORKs programs in an effort to curtail the theft of food and cash benefits from low-income and working-class families.

More than 50,000 Riverside County households whose cards were issued prior to October 2018—and nearly a million customers statewide—will receive replacement electronic benefit cards (EBT) throughout March.

Additional security protection has been added to the magnetic strip on the back of the card to provide heightened protection against online fraud and skimming. The cards contain benefits that allow users to purchase nutritious food and ingredients for meals at grocery stores and other retailers that accept EBT.

“Families with children rely on these benefits and we are pleased to help protect them from scammers and skimmers who would steal from them,” said Allison Gonzalez, assistant director of Self-Sufficiency at the Riverside County Department of Public Social Services (DPSS).

New EBT cards can be activated by using the card or calling EBT Customer Service at 1-877-328-9677. EBT card numbers will change, but Personal Identification Numbers (PIN) will not.

If anyone incorrectly receives an EBT card or has questions about EBT mailings, contact the Riverside County DPSS customer service line at 1-877-410-8827.

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