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Are you a customer or client of Riverside County Public Social Services?

For Immediate Publication

March 8, 2021

Contact: Gene Kennedy
Senior Public Information Specialist
gkennedy@rivco.org
(951) 203-0343

Are you a customer or client of Riverside County’s Department of Public Social Services?
If so, the department that serves more than one million people a year wants you to take a survey

RIVERSIDE COUNTY, Calif.— Clients and customers of the Department of Public Social Services are being encouraged to take an online survey that will help Riverside County continue improving access to essential health and human services in the coming years.

“Hearing from the people we serve is crucial to our growth and development as an organization,” said Sayori Baldwin, assistant county executive officer and director of DPSS. “It supports our commitment to continuous improvement and providing outstanding services that enhance the quality of life for individuals, families and communities.”

The confidential survey can be found online at http://dpss.co.riverside.ca.us/customer-surveys  The survey is in three parts; Children’s, Adult’s and Self-Sufficiency programs.

“If you are getting services from our Children’s or Adult’s divisions, or if you access benefits such as CalFresh, Cal-WORKS or Medi-Cal, we definitely want to hear from you,” Baldwin said.

DPSS was established in 1923 with two employees. Today, the department comprises 4,300 social workers and support staff who coordinate with community partners to improve the wellbeing of individuals and families. Last year, DPSS served more than one million residents in Riverside County, the nation’s tenth most populous county with 2.5 million people.

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